Customers

Why is it that the smaller customers are the biggest pain in the ass? I have 90 customers. I sell about $450,000 a year in sales but the ones that spend less than $1,000 a year are the ones that complain about everything. I don’t give a shit if you leave me for another company. You are right I should bend over backwards to keep you as a customer, or you should kiss my ass. You want a better price buy more from me. If you want better service from me all you have to do is be cool. I don’t care if you don’t spend much with me if you are cool I will be willing to help you out. If you are an ass, I’m going to be an ass also.